We have heard from multiple attendees about concerns with regard to double rooms not being guaranteed from the hotel. We have learned that the hotel has oversold their double rooms for the weekend. They are offering rollaway beds at no cost to our attendees for the inconvenience.
To ensure that everyone is comfortable, we are recommending going into your online hotel booking and adding a rollaway bed to your reservation under the Room Preferences section. (You can also call 412-471-4000 if preferred.) Then, when physically checking in, verify if you are in a double room, or continue to need the rollaway bed delivery. If you have a King Bed as a preference, they are guaranteed. Mobility accessible rooms are guaranteed by law. You are still able to book a room with our room rate until May 2nd, the hotel just unable to guarantee you’ll get a double room.
For us at CONfabulation, our attendees are our highest priority. We are doing our utmost to ensure everyone has a comfortable and enjoyable con, but we can’t help if we don’t know what’s going on. Please email us at email@example.com if you have any concerns or issues that need to be addressed. Or, if something’s up while at the convention, grab the nearest Con Committee member so we can help out. We are sorry for the inconvenience, and thank you for sticking with us.